Click the "My Account / Order Status" link at the top right of our site to check your orders status.

Back to Top

Click the "My Account / Order Status" link at the top right of our site to view orders you have placed. Then click the "Change quantities / cancel orders" link to find and edit your order. Please note that once an order has begun processing or has shipped, the order is no longer editable.

Back to Top

Click the "My Account / Order Status" link at the top right of our site to track your order.

Back to Top

Click the "My Account / Order Status" link at the top right of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If each of your packages shows a status of "delivered", please contact customer service for assistance.

Back to Top

Click the "My Account / Order Status" link at the top right of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If each of your packages shows a status of "delivered", please contact customer service for assistance.

Back to Top

  1. Click the "My Account / Order Status" link at the top right of our site.
  2. Enter your email address.
  3. Select "I am a new customer".

Then simply follow the prompts to complete setting up your account. Your information is NEVER sold to any other company and is kept completely private. Please view our Privacy Policy for more information.

Back to Top

Click the "My Account / Order Status" link at the top right of our site to edit your account information.

Back to Top

Click the "My Account / Order Status" link at the top right of our site. Under the login box you'll see a link that says "Forgot your password?" Click there. That link will send you an email with your password.

Back to Top

You must first contact us to provide an explanation and get approval for return.

You may contact us by phone, from 10am to 6pm GMT, or through the e-mail: info@lenny-europe.com

After receiving the Return Authorization (RA), securely pack and seal the return merchandise and receipt in an appropriate shipping box or envelope, and send it back to us to the address below: 

Back to Top